In these circumstances we have decided to further strengthen the connection we have been building with you, our guests, for many years, by simplifying the conditions of cancellation of reservations.
EXISTING RESERVATIONS
We hereby ask you for your understanding and support and not to cancel your existing reservations, but to change them at no additional cost for a later arrival in 2020 or 2021, whenever you are ready to travel again.
In this way, you will greatly help our Jadranka Group to improve stability in the coming months, and we will welcome you back as soon as possible!
The policies below apply to all new bookings made through our website and reservation center for 2020.
NEW BOOKING CONDITIONS - for all bookings made from 10 April 2020
In this time of uncertainty, we want to provide you with all the information you need. We are aware of the fact that holiday planning is currently a great challenge, so we bring you all the news we have prepared regarding current and future bookings.
Rescheduling pitch bookings
For all arrivals up to 30 September 2020, it is possible to change your arrival date up to 7 days before arrival without charge. The advance payment can be used when changing the reservation dates.
Cancellation of pitch bookings
For all stays up to 30 September 2020, cancellation can be made at least 3 days before the scheduled arrival time and then the guest will be refunded the advance payment. If the guest cancels the reservation less than 3 days before the scheduled arrival date or does not arrive at all, we will retain the full amount of the advance payment.
Rescheduling mobile home bookings
For all stays up to 30 September 2020, it is possible to change your arrival date up to 7 days before arrival without charge. The advance payment can be used when changing the reservation dates.
Cancellation of mobile home bookings
For all stays up to 30 September 2020, we provide free cancellation up to 3 days before arrival.
If the guest cancels the reservation less than 3 days before the scheduled arrival date, the campsite retains the full amount of the advance payment.
Thank you for your support and understanding. We remain at your disposal when planning your next vacation. We will continue to keep you updated with all the latest information and hopefully will be able to welcome you back to our beautiful islands soon... and until then, stay close to us through our specially designed #stayresponsible page where you can find a variety of materials from your favorite campsite in one place.
Thank you for your support. We hope you and your families are staying healthy and safe!
#dontcancelpostpone #savetourism
Best regards,
Camping Cres&Lošinj team